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Contact PartsAvatar Customer Service

PartsAvatar Phone Numbers and Emails

Toll-Free Number:

  • (844) 850-5333
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PartsAvatar Emails:

Customer Service
Payments, Returns, Shipping
Sales/ Reservations
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How to Contact PartsAvatar?

Most Popular Number:

(844) 850-5333
Total calls: 364 Issues resolved: 8 Last call: Jan 11, 2025
author avatar
PissedConsumer Reporter

PartsAvatar phone number for contacting customer support is 844-850-5333. This is a toll-free line for addressing all kinds of consumer issues. Contact the support team via phone if you would like to speak to a live company representative and get assistance with shipping and delivery, payments and billing, get information about best deals and discounts, or simply get recommendations on what purchase to make.

PartsAvatar email address is custoemrservice@partsavatar.ca. This is an email address for general consumer inquiries and issues. If you have questions regarding returns, payments and shipping, send your inquiry to one of the following emails:
payments@partsavatar.ca (payment questions and issues)
returns@partsavatar.ca (all return-related inquiries)
shipping@partsavatar.ca (shipping and delivery issues)
To get connected with the sales department, shoot a note at sales@partsavatar.ca.
Alternatively, you can submit an online inquiry via PartsAvatar website, contact PartsAvatar support agents via live chat or send a message to the company on Facebook, Twitter, or Instagram.

The company is headquartered in Brampton, Ontario. PartsAvatar address for reaching the headquarters is 286 Rutherford Rd S, UNIT 1, Brampton, Ontario L6W 3K7, Canada. Use this address if you want to drop by to speak to a live company representative or contact the company via regular mail.

PartsAvatar live chat agents are available Monday through Sunday from 6 am to 1 am ET. PartsAvatar store in Calgary is open Monday through Friday from 10 am to 4 pm MST. The store in Mississauga operates Monday through Friday from 8 am to 8 pm EST and from 10 am to 4 pm EST on Saturday. The location is closed on Sunday.

PartsAvatar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • PartsAvatar Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call PartsAvatar is 8448505333.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as PartsAvatar may ask you for the following information to identify you as a customer: email or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

PartsAvatar Website:

PartsAvatar Help Center:

Corporate Office Address:

Parts Avatar Inc.
286 Rutherford Rd S, UNIT 1
Brampton, Ontario L6W 3K7
Canada

Other Info (opening hours):

Hours:

Store in Calgary (MST)

Monday - Friday: 10:00am - 4:00pm


Store in Mississauga (EST)

Monday - Friday: 8:00am - 8:00pm

Saturday: 10:00am - 4:00pm


Other Location:

#101, 18211-105 Avenue

Edmonton AB T5S 2L5

More contact details

PartsAvatar Customer Service Reviews

1.5 / 5
Poor
phil j Rww
Customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

customer service not returning my calls after leaving 2 messages today .very very poor customer service

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Guest-5570794
I contact them for return now it is 6 days no answer till now
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

taking days to get back to me for my return , they seem to be careless , I am dissatisfied and dissampoited. I won't next time buy parts from them and I will tell my boys and friends yo avoid Partsavatars.

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How Good is PartsAvatar's Customer Service?

Nickalous Ncy
Nickalous Ncy
Feels Disappointed | Apr 24, 2024

Called customer service never got through to anyone. No one answer the phone and there’s no other phone number for any of your locations. What’s the point?

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Amayah Fai
Amayah Fai
Feels Disappointed | Mar 23, 2024

Left 10 messages & no one has called me back gave me vin by o response

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Lashone Hqr
Lashone Hqr
Feels Satisfied | Oct 12, 2023

No on answered the phone, had to use live chat.

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Darelle Tun
Darelle Tun
Feels Disappointed | Sep 26, 2023

I tried twice to call but no response, and left the message but didn't receive any call back.

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Lavora Daa
Lavora Daa
Feels Neutral | Sep 20, 2023

Need more work to be done on the returns to slow plus if you guys wanna give me a 30 day limit and I’m probably at my 50s day and I’m still asking you guys for help still it’s too slow need to get things done I got a vehicle to get on the road and I don’t got my part for it. Sent me the wrong with the game. Thank you guys have a good day bye

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Alan W Dnw
Alan W Dnw
Feels Disappointed | May 25, 2023

Took a couple of days to get my money back but finally resolved

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Summary of PartsAvatar Customer Service Calls

364 TOTAL
CALLS
00:50 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PartsAvatar?

Shipping and Delivery Question:

  • “Parts not delivered”
  • “I need to pick up my package”
  • “Shipping resolution”

Request for Information Question:

  • “Update on a order from dec 28/2024”
  • “Looking for a Ford focus svt pinch bolt”
  • “Information”

Return/ Replace Question:

  • “Parts returns”
  • “Returning part”
  • “Exchange”

Product/ Service Question:

  • “Only half the part works. This is for a wheel balancer so it’s kind of hard to explain. Therefore, I need to talk to somebody on the phone not on a chat. Thank you.”
  • “Product status”
  • “Defective item”

Payments and Charges Question:

  • “Waiting on a credit”
  • “Billed 2x”
  • Discount for new customers is bad!

Staff Question:

  • “Bad Custer service”
  • “Comstomer service”
  • “Poor customer service”

Activation/ Cancellation Question:

  • “My order was cancelled”
  • “Cancel oder”
  • “Need to cancel order”

Account Question:

  • “Promotion code”
  • “I can't get into my account”
  • “No one will answer my emails”

Refund Question:

  • “Still waiting on a refund”
  • “Refund”
  • “Says you sent refund and needs to confirm nothing has bin sent need parts asap”

Cards Question:

  • “Credit card charge”

Other Question:

  • “Inquiring”
  • “About rear struts I would like to buy”
  • “Need pricing for parts 2013 BMW 535xi”

Compare PartsAvatar Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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